Shipping & Returns

Shipping  

This is a retail Australian website.

Free shipping on orders above $300 (Australia only)

Australia wide flat rate of $15 shipping and handling fee charged for courier.  Allow 3-5 business days for delivery.

Pre-arranged picks-ups can be organised.  Please email us at info@aribella.com.au 

If you are outside Australia and would like to purchase from our site,  please send us your enquiry and we will respond as soon as we can. Email: sales@aribella.com.au 

 

Returns Policy

Our team takes extra care to check each item before it is shipped to ensure the quality and workmanship of each garment.

However, we know that sometimes it is difficult to make a selection online and therefore we will gladly offer an exchange for a garment that you purchased from us within 14 days of purchase or shipment. In the event that another garment is not selected we will offer you a credit note valid for 6 months.

The garment must not be worn and must not be damaged in any way. If after inspection, the garment is not in original condition, then unfortunately no exchange will be offered.

We do not offer refunds for wrong selection.

Item should have all the swing tags intact.

Please email us on: koula@aribella.com.au with a reason for your exchange and we will send you a confirmation email with a reference no. for the return which you will include in your return.

We will not incur any shipping charges for the return, you will have to bear the cost for any returns.

Also any further shipping charges for the new item selected will be charged to you.