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FAQs

Orders & Shipping

Within Australia, standard shipping usually takes 3–7 business days. International shipping times vary.

If a product or size is out of stock, you can fill out the 'back in stock' form to get notified of when we've restocked the product!

Yes, you can exchange an item! Exchanges are welcome within 14 days of purchase or delivery. Items should be unworn, in original condition, and have swing tags attached. If you don’t pick another piece, we’ll issue a credit note valid for 6 months. Sale and clearance items are final sale, and refunds aren’t available for change of mind. Return shipping and postage for the new item are at your cost. Email us for a return reference number—we’re here to make sure you feel beautiful in your Aribella pieces!

Yes! We now ship worldwide. Shipping rates will vary on your country and preferred method. Please keep in mind your package may take a bit longer than expected due to customs.

You’ll receive a shipping confirmation email that includes your tracking number once your order has been sent out. Please note that tracking links generally need 48-72 business hours to appear in the system.

Yes! Gift cards can be purchased online and emailed directly to the recipient.

Fit & Sizing

We believe that fashion should be accessible to everyone! We value quality in the manufacturing process of all of our garments and footwear. This means that we invest in high-quality machinery and also care about the life-work balance of our sewers and employees. All items must meet our quality standards before sent out so we can continue to be proud of our work and feel good about it! 

Sizing can vary between our items, so we recommend using the size guide to determine your ideal size. A link to the 'size guide' will be included on every product page with detailed measurements. If you have any questions about sizing, feel free to reach out :)

We recommend gentle hand wash or delicate machine wash for most pieces. Always check the care label to keep your garments looking their best.

Absolutely! Just send us an email and we'll be able to help you choose the right size.

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